Legal

Privacy Policy

This privacy policy explains which personal data is processed when you visit this website or send an enquiry to Kaisers Apartments.

General information

We process personal data exclusively on the basis of the applicable legal provisions, in particular the General Data Protection Regulation (GDPR) and the relevant Austrian data protection laws.

Server log files

When this website is accessed, certain access data is processed automatically for technical reasons. This may include in particular IP address, date and time of access, pages viewed, browser type, operating system and referrer information.

This processing is carried out to ensure the technical stability, security and functionality of the website on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

Enquiry form and contacting us

If you contact us via the enquiry form or by email, we process the data you provide in order to handle your enquiry and prepare a possible stay. This may include in particular first name, last name, email address, telephone number, preferred apartment, travel dates, number of guests and your message.

Processing takes place for the implementation of pre-contractual measures or to handle your enquiry pursuant to Art. 6 para. 1 lit. b GDPR. Where technically necessary for sending and delivery, the details are transmitted through the infrastructure of our email service provider.

Storage period

We store personal data only for as long as necessary to process your enquiry, to initiate or manage a stay, or as required by statutory retention and documentation obligations. If no contractual relationship is established and no legal obligations or legitimate interests prevent deletion, enquiries are deleted after communication has been completed.

Cookies and analytics

This website currently does not use its own analytics or marketing cookies. No tracking tools are used to evaluate your behaviour for advertising or statistical purposes.

Fonts

The fonts used on this website are provided locally. Therefore, no connection to external font services such as Google Fonts is established when you visit the site.

External links and Google Maps

Our website includes, among other things, a link to Google Maps for route planning. Only when you actively click this link do you leave our website, and the privacy policy of the respective external provider then applies.

Your rights

You generally have the right to access, rectification, erasure, restriction of processing, data portability and objection to the processing of your data. If you believe that the processing of your data violates data protection law, you may lodge a complaint with us or with the competent data protection authority.

Controller

Kaisers Apartments
Mühlenweg 35
6167 Neustift im Stubaital
Austria

Telephone: +43 (0) 660 279 71 77
Email: info@kaisers-apartments.at